Effective Date: October, 5, 2026
 

Welcome to Dew U Detailing. We value your privacy and are committed to protecting the personal information you provide when using our website and online booking services.

This Privacy Policy explains what information we collect, how we collect it, why we collect it, how we use and share it, and the choices available to you regarding your personal information.

By using our website, you agree to the practices described in this Privacy Policy.
 

Information We Collect

We collect information that you voluntarily provide to us, as well as certain information collected automatically when you visit our website.
 

Information You Provide

When you use our website or book a detailing service, we may collect:

• Full name

• Email address

• Phone number

• Vehicle information (make, model, year, color, license plate if provided)

• Service address

• Billing address (if applicable)

• Appointment details

• Payment information (processed securely through a third-party payment provider; we do not store full payment card numbers)

• Any notes or messages you submit through contact forms or booking form
   

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on the website

• Referral source

• Date and time of visits

• Cookies and similar tracking technologies
   

How We Collect Information

We collect information through several methods, including:

• Online booking forms

• Contact forms

• Quote request forms

• Email communications

• Phone calls or text messages initiated through the website

• Cookies

• Website analytics tools

• Payment processing platforms

• Scheduling software
   

Why We Collect Your Information

We collect personal information to:

• Schedule and manage appointments

• Provide mobile detailing services

• Process payments

• Confirm and modify bookings

• Respond to customer inquiries

• Send appointment reminders

• Improve our website and customer experience

• Analyze website traffic and performance

• Detect fraud or unauthorized activity

• Maintain business records

• Comply with legal obligations

We only collect information that is reasonably necessary for these purposes.
 

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze visitor behavior

• Measure website performance

• Support online booking features

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
 

How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties, including:

• Payment processors

• Online booking and scheduling providers

• Website hosting providers

• Email and communication service providers

• Analytics providers

• Customer relationship management (CRM) software

• Government authorities if required by law

These third parties receive only the information necessary to perform services on our behalf and are expected to protect your information appropriately.

We may also disclose information if necessary to:

• Comply with legal obligations

• Respond to lawful requests

• Protect our legal rights

• Prevent fraud

• Protect the safety of customers or others
   

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially reasonable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.
 

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Maintain business records

• Resolve disputes

• Comply with legal and tax obligations

• Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
 

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your information

• Request a copy of your information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

We will respond to requests within the time required by applicable law.
 

Marketing Communications

If you choose to receive promotional emails or text messages, you may unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Replying STOP to marketing text messages (where applicable)

• Contacting us directly

Appointment confirmations and service-related communications may still be sent even if you opt out of marketing messages.
 

Children's Privacy

Our website and services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children under 13 years of age.

If we become aware that personal information has been collected from a child under 13 without appropriate parental consent, we will promptly delete that information.

Parents or legal guardians who believe their child has submitted personal information may contact us so we can investigate and remove the information where appropriate.
 

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

When changes are made, we will update the Effective Date at the top of this page.

Continued use of our website after any changes constitutes acceptance of the revised Privacy Policy.
 

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Dew U Detailing

Email: dewudetailing@gmail.com

Phone: 205-775-7685

 

Accessibility Statement

We are committed to ensuring our website is accessible to everyone. If you experience difficulty accessing any content, please contact us by phone or email so we can assist you.

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By using our website and booking services, you acknowledge that you have read and understood this Privacy Policy.